Return and Exchange Policy

Zoyedge always try to satisfy 100% of our customer. Even if a customer not satisfied with Zoyedge  products purchases. They can return and exchange our purchasing products via Email. By filling the preceding conditions, you will be enabled to return your products.

Zoyedge believe in 30 days return policy, which means Customer have 30 days from the date of purchase to return or change a product. If you need to Return or Exchange products, Please Email us at info@zoyedge.com

Can customer Return a product after using?
No, You can not return after using the products.

How can a customers Return their products?
Customers must return their product

In the store
or
By Mail


Will I pay for return shipping?
No Cost for Return Shipping

What’s your restocking fee?
No Restocking Fees

Are There Any Returns Or Exchanges Restrictions?
To be eligible for a return or exchange, your item must be in the same condition as you got it, unworn or unused, with labels, and in its original packing. You ’ll also need the receipt or evidence of purchase.

Note : Shipping costs won’t be repaid.

What Can I Do If The Product I Received Is Defective Or Damaged?
If you received a damaged or defective product.
Please contact with us as soon as possible via Email or call us immediately to inform us about your damaged or defective product condition for return or exchange.

Please get in touch with us if you would like to request a return. However, you must return your product, If you’re accepting all the conditions above.

How Can I Exchange My Product?
Please contact us as soon as possible for exchange your products for more information about exchange the products you can send email info@zoyedge.com or you can call this number +447563085696
for exchange products Thanks.

Support: 24/7-
Email: support@blackwaterflairora.com
Phone Number: +447466 145928
Address: 83 Ducie Street Manchester M1 2JQ

Time Zone: (GMT+00:00) Edinburgh, London
operating Hours: 8AM- 5PM (GMT+00:00) Edinburgh, London

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