Returns Policy

Return Terms and Conditions

We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the product and issue you a full refund of your purchase*.

1. Products can only be returned if they are still in their original condition and packaging. Products must be purchased in the last 30 days from Zoyedge. Used products or products damaged by the customer will not be eligible for a refund.
2. Request your Return Authorization Number by emailing info@zoyedge.com with a detailed reason for return and pictures or a video of the product that supports your reason. Upon approval, you will receive the RA# and the address of the closest warehouse where you can mail the product you would like to return.
3. To assure your refund please use the trackable mail service, we will not be responsible for lost or missing packages.
4. Upon receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

Our Return & Refund Policy provides more detailed information about options and procedures for returning your order.

*No transaction charges will be deducted.

Return Method

Zoyedge accepts returns if a customer completes the terms and conditions of our return.

Do You accept returns?

Yes, we accept returns.

How can customers return your products?
Customers return your products BY MAIL.

How will customers get the return label?

For defective products, This happens when the product is incorrect, damaged by the carrier, or defective in another way return DOWNLOAD/PRINT.

Customer remorse happens when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item returned IN THE BOX.

How many days do customers have to return a product?

30

What conditions that you allow for returns?

New

What currency that you apply to this policy?

GBP

What is the restocking fee?

No restocking fee.

How much will customers pay for return shipping?

For defective products, This happens when the product is incorrect, damaged by the carrier, or defective in another way at No cost.

Customer remorse happens when the customer purchased the wrong product, it doesn’t fit, or they no longer want the item Charge No cost.

Our contact information :

Mail: info@zoyedge.com
Phone:+44 7563 085696
Business Address: 83 Ducie Street, Manchester M1 2JQ, United Kingdom